- Continue to increase the level of transparency in the budget development process as we become stronger partners with our districts.
- Realign the Special Education/Early Intervention Departments to make best use of available resources.
- Promote a culture of service and outreach to all districts, and the tri-county region as we continue to operate in alignment with our mission, vision, and beliefs.
- Increase our capacity as an educational service agency to serve as the go-to resource for pre-K to grade 12 education in the region and beyond.
- Implement the SunGard system to improve the accuracy of information and data as well as to improve internal communications as we streamline day-to-day operations.
- Continue to use data to make informed decisions.